Privacy Policy

Fairapy Psychotherapy & Counselling

Fairapy is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable privacy legislation, including Ontario’s Personal Health Information Protection Act (PHIPA).

Collection of Personal Information

Fairapy collects personal information only as necessary to provide psychotherapy and counselling services, communicate with clients, and manage administrative operations. Personal information we may collect includes: Name, date of birth, and contact information Emergency contact details Health and mental health history relevant to treatment Session notes and clinical records Billing and payment information Insurance-related information (when applicable) Communication records (emails, forms, intake questionnaires)

Use of Personal Information

Your personal information is used for the following purposes: Providing psychotherapy and counselling services Clinical assessment, treatment planning, and documentation Scheduling and administrative communication Billing and payment processing Legal and regulatory compliance Quality assurance and professional supervision (when applicable) Your information is never sold or shared for marketing purposes.

Consent

By engaging in services with Fairapy, you consent to the collection, use, and storage of your personal information as outlined in this policy. Consent may be withdrawn at any time, subject to legal, ethical, and professional obligations.

Disclosure of Information

Fairapy will not disclose personal information without your consent except in the following circumstances: When required by law (e.g., court order, child protection concerns) When there is an immediate risk of harm to you or others For billing or insurance reimbursement purposes (with your authorization) For professional consultation or supervision (with identifying information minimized)

Storage and Security

Fairapy takes reasonable steps to protect your personal information against loss, unauthorized access, disclosure, or misuse. Security measures include: Secure electronic record systems Password-protected and encrypted platforms Limited access to personal information Secure storage of any physical records Records are retained in accordance with professional and legal record-keeping requirements.

Virtual Services and Online Privacy

Virtual sessions are conducted using secure, privacy-compliant platforms. While Fairapy takes reasonable precautions, clients acknowledge that no online communication system is entirely risk-free. Fairapy is not responsible for privacy breaches caused by: Client device security issues Internet service providers Third-party platforms beyond our control Website Use When visiting the Fairapy website, limited non-identifying information (such as IP address or browser type) may be collected for website analytics and functionality. This information does not identify you personally. Cookies may be used to improve user experience. You may disable cookies through your browser settings.

Access to Your Information

You have the right to: Request access to your personal information Request corrections to inaccurate information Ask questions about how your information is used Requests must be made in writing and may be subject to legal limitations. Changes to This Policy Fairapy reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website, and continued use of services constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact: Fairapy Psychotherapy & Counselling 381 Queen Street Peterborough, Ontario Email admin@fairapy.ca