FAQ

Starting Therapy

  • Fairapy is a psychotherapy and counselling practice dedicated to making mental health care accessible, supportive, and empowering. Our team provides evidence-based therapy in a compassionate, non-judgmental environment for individuals, couples, and families.

  • We offer in-person sessions at 381 Queen Street, Peterborough, Ontario, as well as virtual therapy across Ontario.

  • Yes. Fairapy provides secure virtual sessions for clients who prefer to attend from home or who live outside Peterborough. Virtual therapy is available throughout Ontario.

  • You can book an appointment directly through our online booking system. If you’re unsure which therapist or service is the right fit, we’re happy to help guide you.

  • No referral is required. You can book therapy at Fairapy independently.

  • Your first session focuses on understanding your concerns, goals, and background. Your therapist will explain confidentiality, answer questions, and work collaboratively with you to create a treatment plan that feels supportive and manageable.

  • Absolutely! While our therapy services are currently available in person in Peterborough and virtually across Canada, we also offer coaching services to individuals living in the United States. So, even if you're south of the border, there's still a way to work with our team!

Services Offered

  • Our therapists support a wide range of concerns, including (but not limited to):

    • Anxiety and stress

    • Depression and low mood

    • Trauma and PTSD

    • Relationship and attachment concerns

    • Self-esteem and identity

    • Life transitions and burnout

    • Women’s mental health

    • Men’s mental health

    • Teen and young adult concerns

  • Fairapy therapists use evidence-based approaches such as Cognitive Behavioural Therapy (CBT), Emotion-Focused Therapy, trauma-informed care, and integrative modalities tailored to each client’s needs.

  • Standard therapy sessions are 50 minutes unless otherwise arranged.

  • Yes. All therapists at Fairapy are registered or qualifying professionals who adhere to their respective regulatory colleges’ ethical guidelines.

  • Yes. All sessions are confidential and follow professional and legal standards of privacy, with the exception of limits required by law (such as risk of harm to self or others).

  • Coaching is a collaborative, goal-oriented process focused on personal growth, building confidence, navigating life transitions, improving relationships, and creating meaningful changes. It's a space to explore what's feeling stuck, gain clarity on where you want to go, and work towards the changes you want to make.

    While coaching can feel similar to therapy, it differs in that it does not involve treating mental health conditions.

Appointments & Fees

  • Our therapists support a wide range of concerns, including (but not limited to):

    • Anxiety and stress

    • Depression and low mood

    • Trauma and PTSD

    • Relationship and attachment concerns

    • Self-esteem and identity

    • Life transitions and burnout

    • Women’s mental health

    • Men’s mental health

    • Teen and young adult concerns

  • Fairapy therapists use evidence-based approaches such as Cognitive Behavioural Therapy (CBT), Emotion-Focused Therapy, trauma-informed care, and integrative modalities tailored to each client’s needs.

  • Standard therapy sessions are 50 minutes unless otherwise arranged.

  • Payment is required at the time of booking or immediately following your session. We accept electronic payment methods.

  • Fairapy does not bill insurance directly. After each session, you will receive a receipt that can be submitted to your extended health benefits provider for reimbursement if psychotherapy is covered.

  • Sliding scale options may be available depending on therapist availability. Please inquire if financial accessibility is a concern.

In-Person Session Information

  • Fairapy is located at 381 Queen Street, Peterborough. The waiting area is located at the back of the building. Please arrive on time and keep noise to a minimum to respect other clients.

  • Street parking is available nearby. Please allow extra time to find parking before your appointment.

  • You do not need to bring anything specific. If forms are required, they will be sent to you electronically prior to your session.

  • We require at least 48 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.

  • If you have additional questions or need help choosing the right service, please contact us directly or reach out through our booking system. We’re here to help.