Terms & Conditions

Fairapy Psychotherapy & Counselling

By accessing the Fairapy website or engaging in psychotherapy or counselling services with Fairapy, you agree to the following Terms and Conditions. Please read them carefully.

Use of Website

The content on the Fairapy website is provided for general informational purposes only and does not constitute medical, psychological, or legal advice. Use of this website does not create a therapist–client relationship. A therapist–client relationship is established only after: An appointment is booked Required intake and consent forms are completed Services have commenced with a Fairapy therapist

Therapy Services

Fairapy provides psychotherapy and counselling services by registered or qualifying mental health professionals. Services are delivered in accordance with professional, ethical, and legal standards set by relevant regulatory bodies. Therapy is a collaborative process. While Fairapy strives to provide high-quality care, outcomes cannot be guaranteed.

Eligibility for Services

Clients must: Be residents of Ontario to receive virtual services Provide accurate and complete information during intake Be capable of providing informed consent, or have appropriate guardian consent where required Fairapy reserves the right to decline or discontinue services when clinically or ethically necessary. Appointments and Scheduling Appointments are booked through Fairapy’s online booking system or directly with a therapist. Clients are responsible for attending sessions on time. Late arrivals may result in shortened sessions without fee adjustment.

Fees and Payment

Fees vary depending on the service and therapist and are communicated prior to booking. Payment is required at the time of the session or in advance, as outlined during booking. Fairapy does not provide direct billing to insurance providers. Clients are responsible for submitting receipts to their benefit providers when applicable.

Cancellations and Missed Appointments

Fairapy requires a minimum of 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be charged the full session fee. Exceptions may be made at the therapist’s discretion in extenuating circumstances.

Confidentiality and Privacy

Fairapy is committed to protecting client privacy and confidentiality in accordance with applicable legislation, including the Personal Health Information Protection Act (PHIPA). Confidentiality may be limited in circumstances required by law, including: Risk of harm to self or others Suspected abuse or neglect of a child or vulnerable person Court orders or legal obligations Further details are outlined in Fairapy’s Privacy Policy.

Virtual Services

Virtual therapy sessions are conducted using secure, privacy-compliant platforms. Clients are responsible for ensuring privacy on their end, including a secure internet connection and private environment. Fairapy is not responsible for disruptions caused by technology failures outside of its control. Website Content and Intellectual Property All content on the Fairapy website, including text, logos, graphics, and materials, is the property of Fairapy and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Fairapy is not liable for: Misuse or misinterpretation of website content Technical issues beyond its control Outcomes related to therapy, which vary by individual Use of Fairapy’s services and website is at your own discretion and risk.

Third-Party Links

The Fairapy website may contain links to third-party websites for informational purposes. Fairapy is not responsible for the content, privacy practices, or policies of these external sites. Changes to Terms and Conditions Fairapy reserves the right to update these Terms and Conditions at any time. Changes will be posted on the website, and continued use of services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Contact Information

If you have questions about these Terms and Conditions, please contact: Fairapy Psychotherapy & Counselling 381 Queen Street Peterborough, Ontario

Email: admin@fairapy.ca